Archive for the ‘Fresh’ Category

Generation Z: Forget Everything You’ve Learned About Millennials

Thursday, September 6th, 2018

Amanda Kemsley, Account Manager 

 

Move over Millennials, we have a new target market in town: Generation Z (A.K.A Gen Z). The marketing stream has been hyper-focused on millennials for awhile, but now enters the next generation to be in the spotlight, and not one to be ignored. Born in the mid-nineties, Gen Z has grown up in the digital age, with ubiquitous internet access and bred to navigate the world with ease. Making up approximately 17 per cent of Canada’s population, it is a generation worth watching and brands are noticing.

For many, especially marketers, it seems obvious that digital would be the only channel worth connecting with this generation. But, do we have it all wrong? If you were to guess the generation that prefers print books over digital ones, enjoys shopping at brick-and-mortar stores and as few as 14 per cent own a smartwatch, you probably wouldn’t associate this with Gen Z. But those are Gen Z preferences, including characteristics of being more inclusive, accepting and risk-adverse.

There’s a fine balance with this generation between digital and traditional. Even though their lives revolve around a digital sphere, they tend to ignore the constant stream of ads and messaging and turn away from the digital noise. Information consumption for Gen Z is not a one-size-fits-all approach. Engaging with them digitally isn’t enough. To help accurately market to Gen Z, it is important to differentiate this generation from others. Here are a few things we know that sets them apart from their millennial predecessors:

 

They are digital AND non-digital.  

They haven’t forgotten traditional mediums such as TV and paperback books and they easily straddle between digital and non-digital. While, Gen Z does receive most of its information from social media, it’s not solely digital for their means of information.

Key takeaway: e-commerce strategies are important for marketers, but don’t exclude in-store service – focus on the shopping experience.

 

 

Instant gratification is everything.

Thanks to social media and technology, the retrieval of information can happen whenever and wherever, making immediate gratification a must. Convenience is important here, more than any generation before. With same-day shipping, Google at your fingertips and apps to keep you from having to stand in line, patience is not a virtue.

Key take-away: this is not to be mistaken as laziness, but rather efficiency and simplicity – there’s no need to overcomplicate a message or product.

 

 

Gen Z is realistic and cautious about finances.

They grew up alongside the recession and were taught to be mindful with their money, even more so than millennials. Being internet-savvy, this generation knows how to find a great deal and get the most out of their money. They can find hundreds of similar products, so what makes yours stand out?

Key takeaway: it’s not enough to be price conscious, this generation is also looking for the value add.

 

 

Gen Z is not just an exaggerated version of millennials. They are unique, open-minded, money-conscious and resourceful. It is an important group of potential customers, clients, employees and employers who can help influence the future. As a brand or company, understanding these characteristics will help to accurately deliver products, services and experiences to this up-and-coming generation.  Welcome Gen Z, we’re glad you’re here!

 

Amanda is an Account Manger at Brookline Public Relations. She has an insatiable appetite for exploring – ironically since she doesn’t like getting lost. She flourishes on bringing broad-minded, creative ideas to the table and trying things outside of the norm – perhaps these are millennial traits?

 

The program for the next generation of PR pros

Monday, May 7th, 2018

Ottilie Coldbeck, Public Relations Intern

Throughout university, the terms ‘internship’ and ‘co-op’ are thrown around frequently, with advisors professing the importance of “real world” experience – it can be overwhelming. As a public relations student at Mount Royal University, internships are a key element of the program and are required for graduation. During a four-year course, PR students must complete two four-month internships to provide them with the skills they need to succeed in the workplace.

During the application and interview frenzy, students are often told to embrace any opportunity as there are not many times in a person’s life to ‘trial run’ a job. However, the usual hesitations around starting a new job set in – will it be fulfilling? Will I gain the experience I am seeking? Will agency life be the right fit for me? These are valid concerns and ones that I had felt personally before starting my position at Brookline Public Relations. I have now been with the Brookline team for just over four months and I can definitively answer yes to the above questions.

 

 

Public relations agencies, specifically boutiques, offer new grads entering the workforce an opportunity to hone skills required in the communications world. Agencies provide opportunities for its employees to continually develop their skills while working with a diverse set of clients who require unique communications strategies. In agencies, a teamwork atmosphere is crucial, and this could not be more true at Brookline.

Working alongside some fearless and fabulous women, Brookline PR has introduced me to the wonderful world of agency. At Brookline, no day is ever the same – I am constantly learning from the team and from clients, and the one-of-a-kind work atmosphere has set the standard for what I want to accomplish in coming years.

 

 

However, it’s true that at Brookline, not only do we work hard, we play hard! Brookline acknowledges hard work and celebrates the team in many ways. From Thank Tanks and coffee runs to quarterly team workouts and fun days – Brookline goes above and beyond to recognize the team’s dedication to delivering quality work for clients.

 

 

Public relations agencies offer budding PR pros opportunities to grow as communications professionals and develop a range of skills from the get-go. The agency is a unique and rewarding start to a career in public relations and I am excited to grow as a communicator and work with the Brookline team.

 

– Ottilie Coldbeck is an Intern at Brookline Public Relations. As a self-proclaimed adventure seeker, Ottilie challenges herself to remain outside her comfort zone in all aspects of her life. Ottilie has a passion for story-telling – helping brands communicate their messages in an authentic manner.

The Year of Influence

Thursday, April 19th, 2018

Angela Cabucos, Account Executive 

Every year Brookline Public Relations selects a theme to help guide our strategic direction for the agency and for 2018 the theme is INFLUENCE. What I like the most about this year’s theme, is the versatility. Influence can be construed in so many ways that the possibilities are endless for applying it towards our goals and other agency priorities.

In the PR industry, being an influencer is not always determined by the number of followers someone has on social media. We like to think of influence as the capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself.

The definition is broad and as Brookline is known to do, we want to approach this theme from all angles. Here are some of the ways that I think Brookline + Influence go hand-in-hand:

 

Brookline PR Influencing the Industry

The PR industry is constantly evolving and Brookline makes it our mission to be on (or ahead) of trends. We do this by influencing the industry through the exceptional work we do with our clients, the media and our involvement with the next generation of professional communicators. Brookline has a client base in diverse industries – retail, food & beverage, energy, real estate, finance, etc. – and by having multiple touchpoints on some of the biggest brands in Alberta and beyond, we are able to apply our influence on different industries.

Everyday Brookliners are in conversation with media contacts, pitching a story idea, coordinating an interview request, onsite at a press conference and more. We all recognize the societal sphere of influence that the media carries, and through our interactions with media, Brookline is continuously influencing the industry.

The next generation of communicators and PR professionals is going to influence the industry immensely. Through our internship program and relationships at post-secondary schools, Brookline is able to share our circle of influence with this group of up-and-coming professionals.

Working with Influencers

Working with bloggers and influencers is a growing segment of Brookline’s business. We’ve had the opportunity to work with outstanding influencers in markets across Canada and believe in the value they can offer clients. It’s amazing to see how much influence this group now has on pop culture and their impact on brands and how they engage with their audiences.

In this sense, Brookline + Influencers are a team. We share a common goal of reaching new audiences and engaging with them in meaningful ways.

 

 

Brookliners as Influencers

Outside of the walls of the Brookline office, many of us are involved with organizations that make an impact in Calgary beyond PR and communications. Dominica is a spin instructor at Stax Cycle Club in Inglewood where she leads classes of fitness enthusiasts through intense yet fun workouts. We’ve even combined these two worlds in client spin classes where we invited some of our clients to sweat it out with us as a team.

As well, Jerrica is involved with Gen Next, a United Way program of Calgarians in their 20s and 30s taking action to educate and inspire the next generation of leaders in community and philanthropic activities. Check out their next event to see how you can get involved, or drop a line to Jerrica. And Leanna is the Editor-in-Chief for the Tuxedo Park Gazette, the monthly newsletter for the community she belongs to. Leanna keeps her pulse on this NE community by attending neighbourhood events and sharing important news to its residents.

Look out for how Brookline integrates the 2018 theme into our agency this year by following #BPRinfluence.

 

– Angela Cabucos is an Account Executive at Brookline. Her expertise lies in media relations, personal and corporate profile-building, writing and strategic communication planning.